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Frequently Asked Questions
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For most models, no additional water line is needed. Smaller fountains can simply be plugged into the wall and then have water added into the basin.
When set up correctly, you do not typically have to worry about water coming out of the fountain. However, there are a few precautions that you could take just in case. First, do not overfill it with water. Leave between ½ inch and 1 inch of space at the top of the fountain. Place it in an area that is not a high-traffic spot. This will reduce the chances that someone will run around the corner and knock it over. Finally, do not place an outdoor fountain in the house. These models are meant to splash more frequently, so they cannot be used as a replacement.
Optimally, you should be using distilled water in your fountain. This is because it keeps the basin looking nice and clean. If you use regular water, the minerals will eventually start leaving marks on the basin. These can become stains that are unpleasant to look at. They can also disturb the functionality of the fountain.
The sound that comes from the flowing water will differ depending on which model you purchase. However, there are a few ways that you can manually adjust the sounds that are produced. Check your pump to see if there are any options for adjusting it. As well, you can either add or remove water from the basin to change the noise. More water in your basin will soften the noise your fountain makes and less water will make your fountain louder. Many of our clients that need a good background noise in a large room will select a large fountain.
Typically, you should be able to leave your fountain on as long as you want to. The only reason that you would need to turn it off is if there is not enough water in the fountain. Although this is the case for most fountains, check the instructions for your particular model to see if there are different instructions.
All you need is a regular, operational wall outlet to power the motorized pump of your indoor water fountain.
Indoor fountains require less maintenance. Indoor fountains, however, do require regular maintenance and cleaning to run their best. It is recommended that the reservoir be refilled once every 1-2 weeks depending on the climate, whether it is generally more humid or dry. Too little water is hard on the motor and too much water can cause splashing and make the fountain motor noisier. Every 4-5 months it is recommended that the fountain gets turned off, drained and wiped down with vinegar to prevent algae growth and water salt build-up. Bleach isn’t recommended as it can be harsh on the fountain surface and if the fountain is a floor fountain and is accessible to pets and children, the bleach can be dangerous to their health. Removing and cleaning the pump is also recommended to keep it running more efficiently and making it last longer.